Tennessee’s top customer complaints. Here you will find the top grievance groups, quantity of complaints per category, and explanations of every category:
NASHVILLE – The Tennessee Department of Commerce & Insurance’s (TDCI) Division of customer Affairs announces the very best 10 problem groups by Tennessee consumers. The home improvements category ranked as the No. 1 complaint category with more than 400 consumer complaints for the second consecutive year.
The Division of customer Affairs received a complete of 3,599 complaints and recovered both ongoing solutions and funds for Tennessee by working together with customers and organizations. Overall, the range customer complaints decreased contrasted whenever 4,432 complaints had been evaluated by customer Affairs.
The Division of customer Affairs works alongside partnering agencies to foster a consumer-to-business that is positive in Tennessee. The Division’s staff works to quickly route complaints to ensure that appropriate action may be drawn in cases where business that is deceptive, frauds or frauds are observed become at play.
• Home improvements: 412 complaints
This category includes home warranties, along with employing a specialist for services to correct or enhance the quality of your house. The most frequent complaints associated with quality of work, incomplete work after getting re re re payment, and structural harm brought on by used people or companies. A majority of these complaints are introduced towards the Board for Licensing Contractors, Tennessee Housing developing Agency (THDA) plus the Tennessee Regulatory Authority (TRA).
• Personal/Professional Services: 292 complaints
This category pertains to solutions provided by certified specialists involved in their state of Tennessee, including locks stylists, therapeutic therapeutic massage practitioners, nail professionals, as well as others. Leia mais